SOGONA TOURÉ
GrecoTrack
Restaurant Sales Management App
UX PROGRAM, EXPLORATION PROJECT
CASE STUDY
Overview
GrecoTrack is a tablet-based restaurant sales management app concept designed to help a restaurants operations team improve in its sales tracking, reporting, and operational visibility. The project focused on simplifying complex restaurant workflows into a more intuitive and centralized digital experience for managers and staff.
Role
Lead UX Designer & Researcher
Timeline
October 2025 – March 2026
Responsibilities
User research, personas, user flows, wireframing, prototyping, and interface design.
PROBLEM
Restaurant teams often rely on disconnected systems, manual data entry, spreadsheets, and paper logs to manage sales and operational reporting. These fragmented workflows can create delays, errors, and difficulty accessing clear performance insights in fast-paced environments.
The goal of GrecoTrack was to explore how a centralized dashboard experience could simplify reporting, improve visibility into restaurant performance, and support faster decision-making.
RESEARCH/INSIGHTS
Insights for this project were informed through observing common workflow challenges in restaurant environments, reviewing operational pain points, and drawing from my own previous experience working in the service industry.
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Restaurant teams often switch between multiple disconnected systems
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Reporting processes can be repetitive and time-consuming
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Existing dashboards may present information in confusing or overly technical ways
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Some staff members have lower confidence using digital tools, making clarity and ease-of-use especially important
KEY INSIGHTS
Persona: Elena
Disconnected Systems
Poor Data Visualization
Pain Point Highlights
Time-Consuming Reporting
Low Tech Confidence Among Staff
Problem Statement
Elena is a restaurant manager who needs an intuitive, centralized sales dashboard because manually compiling and interpreting sales data takes too much time and delays important daily decisions.
Scenario
At the start of her shift, Elena reviews previous days sales and inventory performance. Using GrecoTrack, she can quickly access key data in one place, helping her make informed decisions and prepare the restaurant for the day ahead.
User Journey Map
Goal: Find an efficient way to manage and track restaurant sales that give her clear insights and saves time on daily reporting.
My Observation: It was interesting to see that as I mapped out the user journey, while the feeling adjectives the user may have during the process had intense, anxious moments, the improvement opportunities gave clear way for a less overwhelming solution.
PROCESS
The design process focused on translating operational pain points into a clearer, more accessible dashboard experience. I explored multiple wireframe concepts, mapped user flows, and iterated on layouts that prioritized visibility, ease of navigation, and fast access to key information.
Process Highlights
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Created paper wireframes to rapidly explore dashboard layouts
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Developed digital wireframes prioritizing hierarchy and usability
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Designed low-fidelity user flows to test navigation structure
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Built higher-fidelity interface concepts for tablet-based interaction
KEY DECISIONS
Several design decisions were guided by the need to reduce cognitive load and support fast-paced restaurant workflows.
Key Decisions
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Prioritized visual hierarchy to help users quickly identify important sales information
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Used simplified dashboard sections and clear labeling to improve scanability
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Designed larger touch targets and tablet-friendly layouts to support usability in active work environments
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Focused on visual data representation through charts and summaries to make performance trends easier to interpret
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Chose a tablet-based experience after observing large-screen devices commonly used in restaurant operations during my own service industry experience
OUTCOME
GrecoTrack explored how a centralized sales management experience could reduce friction in restaurant reporting workflows and improve access to operational insights. The project strengthened my ability to move through the UX process from research and problem definition through wireframing and interface design.
The final concept emphasized clarity, accessibility, and efficient navigation for busy restaurant teams.
REFLECTION
This project helped me strengthen my understanding of UX workflows while gaining deeper experience designing in Figma and thinking through operational user needs. It also reinforced the importance of designing for clarity, accessibility, and real-world usability — especially in environments where users need quick access to information.
If continuing the project, I would:
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conduct formal usability testing
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refine interaction patterns
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further simplify reporting workflows
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expand accessibility considerations through additional user feedback